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Contact CryptoBiz

Have questions or need assistance? Our expert support team is here to help you with all your cryptocurrency trading needs.

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Email Support

Get detailed help via email

support@CryptoBiz.com
Response time: 2-4 hours
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Live Chat

Instant support for urgent issues


Available 24/7
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Phone Support

Speak directly with our team

+1 (555) CRYPTO-1
Mon-Fri 9AM-8PM EST

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Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us directly.

You can reset your password by clicking "Forgot Password" on the login page. We'll send you a secure reset link via email.

Our trading fees start at 0.1% per trade with volume-based discounts. Maker fees can be as low as 0.05% for high-volume traders.

Account verification typically takes 24-48 hours. During peak times, it may take up to 72 hours. You'll receive an email once verified.

Yes, we use bank-grade security with 95% of funds stored in cold storage, multi-signature wallets, and regular third-party security audits.

Our Global Offices

CryptoBiz operates worldwide with offices in major financial centers.

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New York, USA

Headquarters

350 Fifth Avenue
New York, NY 10118
United States

Hours: Mon-Fri 9AM-6PM EST
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London, UK

European Operations

1 Canada Square
Canary Wharf
London E14 5AB, UK

Hours: Mon-Fri 9AM-6PM GMT
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Singapore

Asia-Pacific Hub

1 Raffles Place
#40-02 One Raffles Place
Singapore 048616

Hours: Mon-Fri 9AM-6PM SGT