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Quick answers to common support questions
Live chat responses are typically under 2 minutes. Email support responds within 15 minutes during business hours and within 4 hours outside business hours. Phone support is available 24/7 with no wait times.
Please include your domain name, hosting account details, a detailed description of the issue, any error messages, and steps you've already taken. Screenshots are also helpful for visual issues.
Yes! All hosting plans include 24/7 phone support. Professional and Enterprise plans receive priority phone support with dedicated lines and shorter wait times.
Absolutely! We offer free website migration for all new customers. Our migration specialists will handle the entire process including files, databases, email accounts, and DNS settings.