Terms of Service

Please read these terms carefully before using our services

Last updated: January 15, 2025
Version 3.2

Table of Contents

1 Acceptance of Terms 2 Description of Services 3 Account Registration 4 Payment & Billing 5 Acceptable Use Policy 6 Service Level Agreement 7 Limitation of Liability 8 Termination 9 Changes to Terms 10 Contact Information
1

Acceptance of Terms

By accessing and using HostingPro's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Important Note

These terms constitute a legally binding agreement between you and HostingPro. Please read them carefully.

These Terms of Service ("Terms") govern your relationship with HostingPro operated by HostingPro Inc. ("us", "we", or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

2

Description of Services

HostingPro provides web hosting services including but not limited to:

Shared Hosting

Cost-effective hosting solutions for personal and small business websites

VPS Hosting

Virtual private servers with dedicated resources and full root access

Dedicated Servers

Enterprise-grade dedicated hardware for high-performance applications

Cloud Hosting

Scalable cloud infrastructure with automatic resource allocation

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to our customers.

3

Account Registration

To access our services, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Promptly notifying us of any unauthorized use
  • Providing accurate and up-to-date contact information

Account Security

You must not share your account credentials with third parties. We recommend using strong passwords and enabling two-factor authentication.

4

Payment & Billing

Payment terms and conditions for HostingPro services:

Payment Methods

We accept major credit cards, PayPal, bank transfers, and cryptocurrency payments.

Billing Cycles

Services are billed monthly, quarterly, annually, or biennially based on your selected plan.

Auto-Renewal

Services automatically renew unless cancelled before the renewal date.

Refund Policy

30-day money-back guarantee for new hosting accounts (excludes domain registrations).

Secure Payments

All payments are processed through secure, PCI-compliant payment gateways. Your financial information is never stored on our servers.

5

Acceptable Use Policy

You agree not to use our services for any illegal or unauthorized purposes. Prohibited uses include:

Illegal Content

Content that violates local, national, or international laws

Malware Distribution

Hosting or distributing viruses, malware, or other malicious software

Spam Activities

Sending unsolicited bulk emails or spam communications

Privacy Violations

Collecting personal information without consent

Violation of these policies may result in immediate account suspension or termination without refund.

6

Service Level Agreement

HostingPro guarantees the following service levels:

99.9% Uptime Guarantee

Network and server uptime excluding scheduled maintenance

24/7 Support Response

Technical support available around the clock

Live Chat: < 2 minutes Tickets: < 1 hour

SLA Credits

If we fail to meet our uptime guarantee, you may be eligible for service credits. Contact our support team for more information.

7

Limitation of Liability

HostingPro's liability is limited to the extent permitted by law. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • Service interruptions beyond our control
  • Third-party actions or content

Our maximum liability for any claim shall not exceed the amount paid for the services in the 12 months preceding the claim.

8

Termination

Either party may terminate this agreement under the following conditions:

Customer Termination

You may cancel your account at any time through your control panel or by contacting support. Cancellations take effect at the end of the current billing period.

HostingPro Termination

We may terminate accounts for violation of terms, non-payment, or illegal activities. We will provide reasonable notice except in cases of serious violations.

Data Backup

It is your responsibility to backup your data before account termination. We are not responsible for data loss after account closure.

9

Changes to Terms

HostingPro reserves the right to update these Terms of Service at any time. Changes will be communicated through:

  • Email notifications to registered users
  • In-dashboard notifications
  • Updates on our website
  • Blog announcements

Continued use of our services after changes constitutes acceptance of the new terms. If you disagree with changes, you may terminate your account.

10

Contact Information

For questions about these Terms of Service, please contact us:

Email

legal@hostingpro.com

Phone

+1 (800) HOST-PRO

Live Chat

24/7 support available

Address

123 Tech Plaza, Suite 456
Silicon Valley, CA 94000

Legal Entity

HostingPro Inc.
Incorporated in Delaware, United States
Business Registration: HP-2010-001

Ready to Get Started?

Join thousands of satisfied customers who trust HostingPro with their hosting needs.

Create Account Ask Questions
30-day money-back guarantee Free migration service 24/7 expert support